Why Buy the Book?
Mullins Media GroupTM LLC publishes easy-to-read, how-to sales and business books for all types of businesses – whether butcher, baker or candlestick maker. We publish books that focus on the team, the unsung heroes of your business, the individuals who are communicating with your prospects, clients and patients by telephone. These people are also known as the first impressions director, the front desk, the receptionist, the sales team, customer service and the call center.
Our goal is to shine a bright light on the team so that the business owner, CEO, COO – from the top down – is reminded how critical these individuals are to their bottom line. Our books are an important, necessary tool and guide to support all business owners worldwide. Leaders who master our books will be able to endure all the challenges they face, so that they can continue to coach, support and motivate their very own team to want them to follow them into any battle – no matter what.
About the Author:
Chris Mullins, CEO of Mullins Media Group, LLC, has helped hundreds of companies improve their use of the telephone through mystery call shopping, script review and staff coaching.