Stop Bleeding Marketing $$$ …
EVERY CALL IS GOLD™
Legal Intake Solutions From Intake Academy™
Intake Academy™ offers strategies and training for intake specialists, lawyers, paralegals, call center agents, receptionists, and business owners to grow their firm by converting more callers to qualified cases, rapidly qualify good cases and transform unqualified prospects to advocates for your firm, whether you’re able to handle their case or not. You’ll discover how to cement relationships with more of your ideal clients, get them to commit to you, and send you more referrals than you ever thought possible.
These strategies are revealed every month to our clients, at live training workshops and through offline and online resources so you can get started immediately. If you want to get the strategies you need to make the most of your marketing and advertising dollars, plus develop a team of intake specialists who convert MORE qualified case opportunities and build meaningful relationships with prospective clients, then the Intake Academy™ is the place for you.
Buy Our Book & Fix Your Intake Conversions
As Seen On…
Erica Lobo at the Law Offices of Bill LaTour says she learned that they need to speak to the prospective clients with “love.” She writes, “It is not what we are saying to them, it is how we are saying it. Here is how I plan to apply it, by making them feel welcomed to our office and feel the love and by switching up the tone of my voice. She adds… “I learned that whether you let some down in the beginning of a call, or let them down at the end of a call, they are going to be disappointed and/or upset. I plan to apply this by continuing with the screening that is already in place and just trying to be understanding and expect that they will be upset and/or disappointed.”
Law Offices of Bill LaTour
Today was definitely a learning experience and put a lot of things into perspective giving me a stronger outlook on things. For example, I never realized how much I have in common with the average salesperson. Just like the sprint salesman who wants me to switch over to their service plan, they have to not only draw me in but also make me feel like I would be making the right decision by choosing them. This is exactly the approach I need to use with potential clients. I’m a legal sales rep, my product is disability law and every ad call I take is a potential customer. I believe this way of thinking will deliver better results. Looking forward to the upcoming sessions.
Schwartzapfel Advocates Ltd.
I’ve been paying attention to Chris Mullins and recommending her Intake programs for years but it wasn’t until she spoke at our 2013 Great Legal Marketing Summit that I had the opportunity to see her do a live presentation. Chris spoke to a roomful of lawyers, most of whom thought “well, I don’t have phone problems in my office. By the end of her talk she had them calling their offices “just to check in on how the phone were really being answered.If your business involves teaching business owners how to answer the phones, you need to book Chris for your next event.
I recently hired Chris Mullins to ghost call my own firm, just to make sure my phones were actually being answered the way I thought they should be answered. The process of working with Chris to get the calls done was painless…the follow up call with Chris where we “dissected” the calls was somewhat painful. Turns out we had more training to do.
Chris to the rescue. Her system makes it easy for any lawyer (or business owner) to easily get their staff not only trained once but reinforced on that training frequently. I highly recommend the Intake Academy.
Attorney Ben Glass
Benjamin W. Glass, III & Assoc. PC