In personal injury law, the intake specialist is crucial to my success. But when I was faced with the challenging task of starting my new law practice, I was tempted to take the easy way out by hiring a receptionist who I was reliable and would show up on time, but didn’t have the key qualities of compassion and understanding that are key for this position and conversion. Fortunately, I was lucky to speak with Chris Mullins before I made the mistake of hiring the person who wasn’t quite right for the position. Chris Mullins helped me find the right receptionist for my law practice and Chris and team scheduled repeated follow up phone calls with me to make sure I didn’t take the easy way out. Chris showed a real concern that I follow the right processes in hiring a receptionist and I now feel that I am on the right track to making a good hire. This will be the first step in building my law practice.

I could not be more appreciative for the time with Chris to help me find the right person for my case intake specialist. If you need advice hiring the right person for your phone calls, you could not do better than Chris Mullins The Phone Sales Doctor at the Intake Academy.

– Attorney John Fisher, John H. Fisher, P.C.