by Chris Mullins | May 20, 2014 | Key Performance Indicators
Chad Dudley Vista Intake Academy: Welcome, everybody, from the Intake Academy. We have a very special guest on the line with us today. Chad Dudley is the managing partner of Dudley DeBosier Injury Lawyers. Dudley DeBosier has offices throughout Louisiana and focuses...
by Chris Mullins | May 5, 2014 | Intake Training
Most law firms lose good leads because of untrained staff, lackadaisical phone protocol and an inability to consistently qualify callers over the phone. Your staff needs to be able to properly qualify leads and engage with callers in a meaningful way. They need to...
by Chris Mullins | Apr 20, 2014 | Intake Strategy
4 BIG Intake Mistakes Lawyers Make and How To Avoid Them 1. Reaction-based Intake vs Response-based Intake. A reaction is sporadic, emotional and unsystematic. You’re reactive if: 1.) the quality of leads you get is contingent on the quality of your mood that day 2.)...
by Chris Mullins | Apr 7, 2014 | Intake Strategy
Intake Academy Interviews 101713 Harlan Interview [0:00:00] Intake Academy: I want to welcome you to this special interview. I have a very special guest with us on the line. He’s a friend of mine and a great business person. His name is Harlan Schillinger from...
by Chris Mullins | Mar 25, 2014 | Intake Strategy
Intake Sales Prevention Department “Confidence is what you have before you understand the problem…” – Woody Allen I recently heard a comment like this from the COO of a large PI firm in New England with multiple locations. “We convert 90% of the cases we want…”...
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