I just wanted to say thank you for a training class that I thought to be one of the best classes that I’ve attended on client telephone calls and took away some great ideas.I learned about how our voice is the most powerful tool in any prospective client and that I am going to sound more strong and confident. I need to apply it when speaking with them going forward.I look forward to additional training. Again, thank you.

– Ellen Harchut, Schwartzapfel Advocates Ltd.