What I learned was that I need to control the conversation and steer them back to the questions that I need to ask in order to help them.
– Heather Engasser, Schwartzapfel Advocates Ltd.
What I learned was that I need to control the conversation and steer them back to the questions that I need to ask in order to help them.
– Heather Engasser, Schwartzapfel Advocates Ltd.
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