Chris Mullins is great at getting a team together and calling businesses to check on their phone answering, email and contact form responding so that business owners can improve their intake process and increase conversions. “Inspect what you Expect” – this sums up what Chris Mullins does very nicely and she does it well.
I personally have worked with Chris Mullins and her team to provide “secret shopper” services for one of our most successful law firms. We provide marketing consultation and services for them and called on Chris to help us evaluate the search patterns of visitors to our clients’ website. We also asked her to provide detailed reporting on usability and the user experience so we could make improvements to conversion and lead generation. It was not an easy campaign to implement, but we did it and Chris and her team provided more then I had asked with fantastic, detailed reporting. We ended up implementing much of what was learned from these reports, which increased conversion substantially. The client was thrilled and ended up hiring Chris to support them even more resulting in a happy ending for everyone.
I could not recommend Chris Mullins and her team more for services. Chris provides a great product and is very easy and fun to work with. She met all our deadlines and, as I said, went further then was expected. I could not be happier.
– Tom Foster – CEO, Foster Web Marketing