by Robin | Jul 2, 2021 | Testimonials
Hi Chris, I enjoyed listening to your monthly training call and will work on your suggestions. I really liked listening to the mystery calls. Listed below are some of my thoughts and gained tools. Thank you. – Shirley Warner of Walker & Billingsley,...
by Robin | Jul 2, 2021 | Testimonials
“As I was the person in the recorded mystery call last week, I learned lots of things in the session. It was a long call so lots of room for improvement. I learned that I speak too quickly on the phone, and that I am too quick to answer questions without carefully...
by Robin | Jul 2, 2021 | Testimonials
Today was definitely a learning experience and put a lot of things into perspective giving me a stronger outlook on things. For example, I never realized how much I have in common with the average salesperson. Just like the sprint salesman who wants me to switch over...
by Robin | Jul 2, 2021 | Testimonials
Sarah at 1-800thelawyer.com says to make sure to try and have conversations with PNC’s be more like a conversation and less like we are interrogating them trying to get all the information that we need. “I would also like to point out that I worked all day on MWF, so...
by Robin | Jul 2, 2021 | Testimonials
Thanks for another informative session. From today’s session I found the topic of cancellations very useful. I like the idea of having a step-by-step process for dealing with cancellations. For example: 1) automatically reschedule on the spot; 2) if they say no, give...
by Robin | Jul 2, 2021 | Testimonials
What I learned from yesterday’s seminar is how to provide excellent customer service to prospects and current clients. I gained knowledge on how to be focused and present within my conversations. Further, to have a powerful voice and control the conversation when it...
Recent Comments